SHIPPING & PROCESSING

Shipping Zone

  • We ship within the contiguous US, excluding Alaska. 
  • Due to regulations we cannot ship tobacco products to the following states: Illinois, Maine, South Dakota, Utah, Vermont and Washington.
  • Product restrictions apply to the following states: Connecticut, Maryland, Massachusetts, Montana, Ohio, and Pennsylvania.
  • International shipping is not available at this time.
  • Shipping to military installations, prisons, schools, hospitals and religious institutions is not available at this time.
  • Billing address must match shipping address.
  • We do not ship to P.O Boxes.
  • Shipments to Hawaii may result in additional shipping to be collected prior to shipping out. All shipping charges collected at the time of checkout are estimated. 

Shipping Method

  • Orders ship via USPS or other company.  Once your order ships we will provide you with tracking information.

Shipping Cost

  • Will vary based on how quickly you would like to receive your product.  You will be able to choose the option that fits your shipping needs during the checkout process.
  • Additional shipping charges may apply to Hawaii.

Order Processing

  • Our goal is to process your order the day you submit your order during our business hours.  Most orders will process no later than 48hrs after submission.
  • Orders are processed Monday-Friday.
  • If an order is placed on Friday after 12 noon it may not be processed until the following business day.
  • Orders that are placed over the weekend on Saturday and Sunday will be processed within 48hrs starting at the start of business work week. 
  • If an order is placed during a federal holiday it will be processed within 48 hours after the holiday.
  • If your billing address does not match your shipping address this may delay your order.

 

Customer Service at TobaccoStock.com